To our valued patients,
At Smiles by Graff, we are committed to providing our patients beautiful smiles in a safe, clean environment. As the novel coronavirus (COVID-19) continues to spread throughout the globe, we want to assure you that we are continuing to utilize OSHA compliant sterilization techniques and disinfectants proven effective on COVID-19.
In an effort to follow the Center for Disease Control and Prevention's (CDC) recommendations on reducing the spread of COVID-19, and protect the health and safety of our patients and staff, we will be enacting the following measures effective immediately:
Parents and visitors will no longer be allowed in the open bay. In an effort to practice social distancing, we ask that parents remain in their vehicles to wait for their children. The doctors/staff will call if there are any pertinent updates to their child's care.
We are postponing all non-urgent appointments that will not delay treatment, such as retainer checks.
We ask that if you or your child is not feeling well, have recently travelled to a high-risk area or have been in contact with anyone not feeling well, you reschedule your appointment.
You and your children help us practice social distancing in the office.
In the event that there is a lockdown, we will continue to monitor our telephone line to communicate with patients needing emergency care.
We will continue to monitor guidance and guidelines from the CDC, the World Health Organization (WHO), Florida Department of Health and American Dental Association in order to do our part to ensure the continued health and safety of our patients and staff.
We wish you and your loved ones health, safety and look forward to continue making beautiful smiles during this difficult time.
Drs. Graff, Liy and Staff